If you want to be sure you’re offering the best possible customer service experience, you need to add a live chat option to your website. More than 30% of customers expect it to be on your website – and that figure goes as high as 62% for people visiting from mobile devices.

Since many people prefer live chat compared to calling customer support, it’s no longer a luxury feature – it’s a core aspect of your onsite customer experience (CX) strategy.

Adding a live chat option is as easy as choosing one of these five plugins.

Facebook Chat for WordPress

If you don’t want to deal with the hassle of using a separate live chat solution, or your business relies heavily on…


This is only a snippet of a WordPress Website Design Article written by Nick Braithwaite

Read Full Article


Content Disclaimer 

This Content is Generated from RSS Feeds, if your content is featured and you would like to be removed, please Contact Us With your website address and name of site you wish to be removed from.

Note:

You can control what content is distributed in your RSS Feed by using your Website Editor.

Tech Shop Offers