Customer Experience

How Technology Can Enhance Customer Experiences: A Travel Chatbot Use Case – Website Design Article

In the past few years, the focus of businesses has shifted from profit maximization to customer satisfaction, and rightly so. With the ascent of social media platforms, modern buyers have gotten a voice, or rather, a solid platform to voice their feelings. What’s more, most likely, no business wants their clients to put out their negative experiences with brands via web-based networking media stages for everyone to see!   According to the New Voice Media data, almost 59% of customers aged…

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Building a Website on the Fast Track with WP Engine – WordPress Website Design Article

Brisbane’s Airtrain opened in 2001 as a convenient option for travellers trying to get to their last stop after arriving in the Queensland capital. The railway is the fastest and most cost-efficient way to travel between the Brisbane’s airport and its Central Business District, the Sunshine Coast, and the Gold Coast. Soon after the railway opened, Airtrain built a website which served, much as it still does today, as an informational hub and ticketing platform for Airtrain customers and passengers…

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WP Engine Sales and Customer Service Teams Recognized at The Stevie Awards – WordPress Website Design Article

The Stevie Awards are a set of hundreds of business awards given annually by the American Business Awards organization. They were created in 2002 to recognize the accomplishments and contributions of companies and business people worldwide. Gold, Silver, and Bronze Stevie Awards are given to companies who exhibit excellence in the following areas: Business Development, Customer Service Success, New Product & Service, Sales Distinction, and Solution Provider. This year we are thrilled to announce that our Customer Service department has won its…

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