Information Architecture

Voice, Smart Agents & the Case for Structured Content – A List Apart – Website Design Article

In late 2016, Gartner predicted that 30 percent of web browsing sessions would be done without a screen by 2020. Earlier the same year, Comscore had predicted that half of all searches would be voice searches by 2020. Though there’s recent evidence to suggest that the 2020 picture may be more complicated than these broad-strokes projections imply, we’re already seeing the impact that voice search, artificial intelligence, and smart software agents like Alexa and Google Assistant are making on the…

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Trans-inclusive Design – A List Apart – Website Design Article

Late one night a few years ago, a panicked professor emailed me: “My transgender student’s legal name is showing on our online discussion board. How can I keep him from being outed to his classmates?” Short story: we couldn’t. The professor created an offline workaround with the student. Years later this problem persists not just in campus systems, but in many systems we use every day. Article Continues Below To anyone who’d call that an unusual situation, it’s not. We…

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Master Information Architecture by Designing with Data – Website Design Article

In today’s digital era, having an impactful and compelling website is a critical component for any business or organization. A useful site that connects with your audience instills trust, screams authority, and drives action, can mean the difference between remaining relevant and competitive or falling silently to the wayside. Despite the critical importance of websites in today’s competitive landscape, many web designers find their creations falling short on the performance matrix, under-delivering… This is only a snippet of a Website…

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Voice, Smart Agents & the Case for Structured Content · An A List Apart Article – Website Design Article

In late 2016, Gartner predicted that 30 percent of web browsing sessions would be done without a screen by 2020. Earlier the same year, Comscore had predicted that half of all searches would be voice searches by 2020. Though there’s recent evidence to suggest that the 2020 picture may be more complicated than these broad-strokes projections imply, we’re already seeing the impact that voice search, artificial intelligence, and smart software agents like Alexa and Google Assistant are making on the…

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